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Peace of Mind for Your Pre-Loved Device

ExpressCare+ is Express Tech’s protection plan for certified pre-owned and post-repair devices. ExpressCare+ offers comprehensive coverage ensuring your device will be serviced by Apple-certified technicians and is backed by Safeware – one of the most recognized names in product protection.

With ExpressCare+ customers may choose up to 3 years of coverage on iPad and Mac, and up to 2 years on iPhone. The protection plan includes coverage of all manufacturer defects, power surges, liquid spills and accidental damage from handling (ADH). Better yet, with ExpressCare+, there are no deductibles!

Terms and Conditions:

  • Devices covered by ExpressCare+ are protected from manufacturer defect, mechanical or electrical failure, power surges and accidental damage from handling (ADH) —  i.e. drops, spills, etc.
  • There is no deductible for any ADH claim.
  • Devices covered by ExpressCare+ will either be repaired or replaced with a like-product of equal value through the protection plan.
  • A full device replacement would fulfill the coverage contract.
  • Coverage begins from the date of purchase through the duration of coverage period or until claims/repairs meets the purchase price of the device.
  • There is no limit to the number of claims/repairs covered as long as the sum of all work performed is below the initial service contract amount (purchase price of the device).
  • Loss and theft are not covered.
  • 2-way domestic shipping is included for mail-in repair
Product 1 Year 2 Year 3 Year
iPhone $109.99 $219.99 -
Mac/iPad ($0-$1,499) $129.99 - $299.99
Mac/iPad ($1,500-$2,999) $169.99 - $299.99
express care no accidental
Product 1 Year 2 Year 3 Year
Mac/iPad ($0-$1,499) $79.99 - -
Mac/iPad ($1,500-$2,999) $99.99 - -


Is there a deductible for accidental damage repair?

There is no deductible for any repair/service claims tied back to accidental damage from handling (ADH).

Is there a limit on the number of repairs that are covered?

Your device is covered for any/all repairs up to the device purchase amount from Express Tech.
Example: You purchase a Certified Pre-Owned MacBook Pro for $1,199 with ExpressCare+. You would then have up to $1,199 in repair and/or replacement coverage. If extensive damage to your device requires a replacement, the contract is fulfilled.

Can coverage be added or extended to my current device?

Yes! Most Apple devices can have coverage either added or extended. Simply visit your local Express Tech for a complimentary service diagnostic and eligibility assessment

Where can I go for service?

The customer may visit any Express Tech for service, or if there is not a location conveniently available, they may contact Safeware to facilitate 2-way shipping for repair.

What’s the difference between “ExpressCare+” and “ExpressCare”?

ExpressCare offers the same world-class coverage backed by Safeware, however, it does not include any accidental damage coverage.